Chance Technologies Remote Support Access Portal

Welcome to the Remote Support access portal!

By using this portal to get remote support from our world-class technicians, you are accepting the fees and charges that will apply and agree with the Terms of Service.  For more information about our services and solutions or to read the Terms of Service, please visit the Service & Solutions center. Chance Technologies LLC reserves the right to record all support sessions for quality assurance and also legal reasons. It is physical proof that we did the job we said we would, and it also helps our customers if there are any disputes. Please feel free to request a copy of the recorded session by e-mailing support with the date/time and full customer information so that we can retrieve the session from our records and promptly send it to you.

To begin your remote support session, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or CALL 623.565.8776 to speak to a Live Technician.  We will give you the 6-digit PIN code you will need below to initiate the connection.

If you have already spoken with a support representative and have your 6-digit access PIN code, please enter it below and click "Connect to Technician."  This begin your support session.  After the button has been clicked, you will be prompted to download a file.  Click "Run" to download and Run the file.  If it asks again to run the file, please click Yes/OK/Run to Run the program.  This is the program that connects your computer to our support technician.