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Information about solutions and services offered by Chance Technologies.
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Services & SolutionsWe offer a variety of IT support and hosting solutions, as well as managed services. Click below for more information.HOURLY IT SUPPORT SERVICES - On-site IT Support - Our professional consultants will come to your location of business or residence to work on issues with your computing environment.
- Remote IT Support - Require immediate assistance and have working Internet connection? Contact our technicians today and we can easily remote-in safe and securely to your computer to resolve problems with your infrastructure.
MANAGED SERVICES Find out more information about how Chance Technologies can manage your entire computing environment, acting as your organization's IT department. Our solutions are compatible with all systems and scalable for any size of business. NETWORKING SERVICES Having strange issues at your business with network connectivity? Don't worry about it, call us and consult with our technicians today about getting your network in order. We can repair existing networks or help you design a new network if needed. SECURITY CONSULTING Security is our highest priority both internally and for our customers. We provide security training, full security auditing, and industry compliance. BUSINESS CONTINUITY For businesses of any size, smooth continuation of normal business processes during a disaster is a critical priority. Our consultants can design disaster recovery solution for your organization. HOSTING SOLUTIONS - Web Hosting - If you're looking for a secure location with excellent uptime for hosting your website, contact us today. We have designed hosting plans that fit the budget and task. We can also carve out a custom plan or solution to suit the needs of your business.
- E-mail Hosting - All e-mail is not the same. Our solutions have excellent uptime, optional encryption features, spam and virus filtering, optional mail archiving, and more.
- Virtualization - We provide solid server and desktop virtualization solutions. Consult with us to find out how virtualization can save money and improve overall efficiency for your computing environment. There are also additional benefits such as higher redundancy, less points of failure for all systems, easier disaster recovery implementation, and more.
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On-site IT Support Services, 24/7 including holidays - $90.00/hourWe support all versions of Microsoft Windows, Apple Macintosh, and Linux.- WORKSTATION/SERVER SETUP: If you have recently purchased a new computer for your business or home and need help installing the system and configuring it onto your network, contact us today. We can also help with transferring data between computers and programs, giving you a smooth migration.
- EMERGENCY DATA RECOVERY: Using a combination of specialized hardware and software tools, our expert technicians can recovery data from most systems that are damaged and help to restore this data to the same system or a different system if neccessary.
- COMPUTER TRAINING: We provide training for computers, operating systems, and most commonly used programs. This includes Windows, Apple (Macintosh), and Linux. Our technicians are friendly and interface with humans as well as they do with computers! ;-)
- ORGANIZATION-WIDE UPGRADES: As your business decides to upgrade software or hardware components, let us consult with you to find the most cost effective solutions.
- PHOTO AND DOCUMENT MANAGEMENT: Learn the best practices for organizing your data. We can also educate on basics of photo manipulation and editing.
- SECURITY AND ANTI-MALWARE: Ensure that your company or home is secure. We provide virus/malware removal, protection against Spyware, Popups, Scams, and more. For Security and Compliance Auditing, please see our Security and Compliance section.
- NETWORKING, INTERNET, EMAIL: We provide consulting and troubleshooting for all types of networking issues, including problems with your Internet connectivity and E-mail.
- NETwORKING DESIGN: Our team of network engineers can design a scalable and efficient solution for your organization that fits your budget.
- CELL PHONE SYNCHRONIZATION: Depending on your provider and service plan, we can configure your phone to synchronize e-mail, contacts, tasks, calendar and more.
- TRAVEL CHARGE: If you live within 35 miles of our technician's dispatch location, there is NO travel charge and you will be billed ONLY for the time the technician is on-site at your residence or business. If you live outside of our 35 mile radius, you will be charged a travel charge of $25.00.
- NO PRINTER HARDWARE: We do not support servicing of Printer hardware. We can fully integrate printers into your computing environment, including printer software and networking configurations, we just cannot repair the physical printer equipment if broken.
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Instant Remote IT Support Services - $45.00/30 minutes or $90.00/hour
We support all versions of Microsoft Windows, Apple Macintosh, and Linux.- REMOTE WORKSTATION/SERVER SETUP: If you have recently purchased a new computer for your business or home and need help installing the system and configuring it onto your network, contact us today. We can also help with transferring data between computers and programs, giving you a smooth migration.
- REMOTE COMPUTER TRAINING: We provide training for computers, operating systems, and most commonly used programs. This includes Windows, Apple (Macintosh), and Linux. Our technicians are friendly and interface with humans as well as they do with computers!
- REMOTE ORGANIZATION-WIDE UPGRADES: As your business decides to upgrade software or hardware components, let us consult with you to find the most cost effective solutions.
- PHOTO AND DOCUMENT MANAGEMENT: Learn the best practices for organizing your data. We can also educate on basics of photo manipulation and editing.
- SECURITY AND ANTI-MALWARE: Ensure that your company or home is secure. We provide virus/malware removal, protection against Spyware, Popups, Scams, and more. For Security and Compliance Auditing, please see our Security and Compliance section.
- REMOTE NETWORK and EMAIL SUPPORT: We provide consulting and troubleshooting for all types of networking issues, including problems with your E-mail. Internet connection must be functioning for remote service to work.
By using this portal to get remote support from our world-class technicians, you are accepting the fees and charges that will apply and agree with the Terms of Service. For more information about our services and solutions or to read the Terms of Service, please visit the Service & Solutions center. Chance Technologies LLC reserves the right to record all support sessions for quality assurance and also legal reasons. It is proof that we did the job we said we would, and it also helps our customers if there are any disputes. Please feel free to request a copy of the recorded session by e-mailing support with the date/time and full customer information so that we can retrieve the session from our records and promptly send it to you. |
Managed Services - Call for Tailored Quote.Our Managed Services solutions are highly scalable and can be tailored to manage any computing environment for organizations of any size. We augment our services into your organization to essentially operate as your IT department. We can perform a variety of roles, including total IT management, consulting and project design, systems inventory and monitoring, security auditing and compliance, telecommunications (VoIP), business continuity, virtualization, hosting and more. Our solutions generally support Windows, Linux, BSD, and all SNMP network devices.Let Chance Technologies manage and monitor your IT environment. By allowing us to monitor and pro-actively maintain your infrastructure, your organization can reduce operational costs and increase productivity by having experts focus on our strengths while your business focuses on what it does best. - Toll-Free US-based Service Desk
- 24x7 Network Operations Center
- Critical Notification Team
- Service Request Team
- Remote Support Team
- Management / End-Client Web Portal
- Software Tools
- Agent Software
- Gateway Software
- Remote Agent Deployment Tool
- Chance Tech. Monitoring
- 1,500 "EntelliScripts"
- Network Device Monitoring
- Linux Performance Monitoring
- Custom Monitoring
- Custom Event Log Monitoring
- Custom Application Monitoring
- Custom Performance Monitoring
- Preventative Maintenance Checks
- Antivirus Installation Check
- Antivirus Definition Monitoring
- Microsoft Patch Management
- Microsoft Patch Deployment Engine
- Microsoft Patch Troubleshooting
- Semiannual or Monthly Security Auditing
- Anti-spyware Scans (Desktops only)
- Reporting
- System Profile Reporting
- Asset Change Reporting
- Microsoft Patch Reporting
- Antivirus Monitoring Reporting
- Executive Reporting
- Monthly Data Export
- Remote Control Software
- LogMeIn
- Included Antispyware Software
- Spybot
- Choice of Included Enterprise Anti-Virus
- AVG
- Sunbelt VIPRE
- Microsoft BitDefender
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Networking Services - Call for Tailored Quote.
Our technicians are experts with corporate networking devices as well as custom open-source networking solutions such as pfSense and more. All technicians have networking certification or experience with Linux, Windows, and Macintosh networking protocols.Your organization's network is its circulatory system. Without a healthy network infrastructure, data flows nowhere and productivity is ultimately lost. Consult with a team of seasoned professionals to design, deploy, and manage an efficient network solution for your business. Although our expertise ranges many vendors, we do not push vendor-specific solutions and therefore only look to capitalize on the best possible solution for the budget available. This means we work hard with our customers to design a strategy that not only works 100% of the time, but is also affordable and easy to maintain. Supported or Recommended Vendors (not a complete list): - Cisco - networking, security, VoIP products
- SonicWall - networking, security products
- WatchGuard - security products
- pfSense - security and networking solutions
- Juniper - networking, security products
- HP - networking solutions
- Dell - networking solutions
If your organization is designing a new network or needs help fixing issues in the existing network environment, give Chance Technologies a call today to see how we can help you. |
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Network Security Auditing and Compliance - Call for Tailored Quote.Includes auditing for computer hardware, software, network equipment, and more.
Maintain compliance with industry standards such as SAS70, SOX, HIPAA, and more.
Protect your organization by regularly ensuring that your data is secured. We can provide advanced security solutions for your organization: - Complete Systems and Network Inventory
- Security Vulnerability Scanning
- Risk Assessment
- Password Policy Protection
- Enforce Encryption Standards
- Computer Forensics
- Optional Hostile Stress-Testing
- Security Monitoring
- Executive Summary
For information about virus-related security services, please see our hourly services and solutions. For information about configuring and maintaining hardware security devices for your organization, please see our networking services that we currently offer. |
On-site Backup and Recovery Solutions - Call for Tailored Quote.Because the specific needs of an organization for Disaster Recovery/Business Continuity change from business to business, we do not provide standard pricing online. Please call us for a customized quote.- Research and deploy: We inventory and evaluate all systems and data and work with your internal staff to identify what is most critical to your organization. After initial analysis, we offer various but equally successful solutions that your organization can utilize for on-site backup and recovery.
- Stand calm in the storm: The solutions we implement are secure and reliable. It is true that in general when a disaster strikes, over 25 percent of businesses that have to close or suspend activity will not re-open due to loss. We do not want a single disaster to set your organization behind.
- Disaster recovery management: Hire our support staff to manage your backups 24/7/365 or we can train your internal staff to manage the backup processes. When we are managing your backup solution, if any error occurs our staff will be notified (depending on configuration) and we can immediately respond.
If your business currently is seeking a new solution for disaster recovery, especially if you don't already have a backup plan in place, we highly encourage your organization to investigate and find out what we can do for you. And even if you do not choose us for your needs, please continue to seek out a solution for disaster recovery. Your organization deserves to be protected. |
Remote Off-site Data Backup and Recovery Solutions - Call for Tailored Quote.Because the specific needs of an organization for Disaster Recovery/Business Continuity change from business to business, we do not provide standard pricing online. Please call us for a customized quote.- Research and deploy: We inventory and evaluate all systems and data and work with your internal staff to identify what is most critical to your organization. After initial analysis, we offer various but equally successful solutions that your organization can utilize for on-site backup and recovery.
- Large, Secure Data Transfers: Because data is being backed up to a location that is physically located in a different region, it is required to have a fast broadband Internet connection for transmitting the amount of data. The solutions we implement are secure and reliable. All transmissions sent over the Internet used to backup your data are fully encrypted and cannot be accessed by a third party.
- No Building, No Systems, No Problem?: If your company experiences a natural disaster and the entire building is destroyed, you will have some peace knowing that your data is secure at another location. It is true that in general when a disaster strikes, over 25 percent of businesses that have to close or suspend activity will not re-open due to loss. We do not want a single disaster to set your organization behind.
- Disaster recovery management: Hire our support staff to manage your backups 24/7/365 or we can train your internal staff to manage the backup processes. When we are managing your backup solution, if any error occurs our staff will be notified (depending on configuration) and we can immediately respond.
If your business currently is seeking a new solution for disaster recovery, especially if you don't already have a backup plan in place, we highly encourage your organization to investigate and find out what we can do for you. And even if you do not choose us for your needs, please continue to seek out a solution for disaster recovery. Your organization deserves to be protected. |
Web Hosting Services, Silver Package - $50.00/year OR $10.00/monthOur secure hosting servers run Linux and support MySQL and PostgreSQL databases.Silver (Basic) hosting package includes: - 500GB/month Data Transfer
- 5 Databases (MySQL, PostgreSQL)
Trust your website operations to Chance Technologies: - Easy-to-use Control Panel to manage your websites and domains.
- 99.9% Web Server and DNS uptime.
- Web servers are stored in SAS70-compliant datacenter with redundant power, biometric security access.
- Web servers are load-balanced and redundant in operation.
- Firewall / Virus / Anti-Spam protection.
- Telephone and E-mail support team.
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Web Hosting Services, Gold Package - $80.00/year OR $14.00/monthOur secure hosting servers run Linux and support MySQL and PostgreSQL databases.Gold hosting package includes: - 1000GB/month Data Transfer
- 25 Databases (MySQL, PostgreSQL)
Trust your website operations to Chance Technologies: - Easy-to-use Control Panel to manage your websites and domains.
- 99.9% Web Server and DNS uptime.
- Web servers are stored in SAS70-compliant datacenter with redundant power, biometric security access.
- Web servers are load-balanced and redundant in operation.
- Firewall / Virus / Anti-Spam protection.
- Telephone and E-mail support team.
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Web Hosting Services, Unlimited Package - $250.00/year OR $25.00/monthOur secure hosting servers run Linux and support MySQL and PostgreSQL databases.UNLIMITED hosting package includes: - Unlimited WWW Storage Space
- Unlimited Databases (MySQL, PostgreSQL)
Trust your website operations to Chance Technologies: - Easy-to-use Control Panel to manage your websites and domains.
- 99.9% Web Server and DNS uptime.
- Web servers are stored in SAS70-compliant datacenter with redundant power, biometric security access.
- Web servers are load-balanced and redundant in operation.
- Firewall / Virus / Anti-Spam protection.
- Telephone and E-mail support team.
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Basic E-mail with Webmail - $2.00/mailbox/monthOur secure e-mail servers use the latest anti-virus and anti-spam technologies.Basic E-mail hosting includes: - POP3 and IMAP inbound connectivity.
- SMTP outbound connectivity.
- Optional SSL (encryption) security for inbound and outbound protocols.
- Webmail Access with SSL security.
- Includes anti-virus and anti-spam filtering technologies.
Trust your e-mail solution to Chance Technologies: - Easy-to-use Control Panel to manage your email accounts.
- 99.9% E-mail Server uptime.
- E-mail servers are stored in SAS70-compliant datacenter with redundant power, biometric security access.
- E-mail servers are load-balanced and redundant in operation.
- Telephone and E-mail support team.
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Business E-mail with Webmail - $11.00/mailbox/monthOur secure e-mail servers use the latest anti-virus and anti-spam technologies.Business E-mail hosting includes: - 100% Microsoft Outlook-compatible MAPI/Exchange e-mail account.
- Synchronize Contacts, Calendar, and Tasks to e-mail account.
- Synchronize data to cell phone (depends on cellular provider and service plan).
- RPC over HTTPS to securely connect to your e-mail.
- Inbound and outbound encrypted e-mail security.
- Webmail Access with SSL security.
- Includes anti-virus and anti-spam filtering technologies.
- Optional e-mail archiving services.
- Optional custom corporate Intranet (Sharepoint) site.
Trust your e-mail solution to Chance Technologies: - Easy-to-use Control Panel to manage your email accounts.
- 99.9% E-mail Server uptime.
- E-mail servers are stored in SAS70-compliant datacenter with redundant power, biometric security access.
- E-mail servers are load-balanced and redundant in operation.
- Telephone and E-mail support team.
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Physical-to-Virtual Server Migration - $100.00/unit, One Time FeeOur expert VMware technical support staff will help in showing you this technological revolution.
Begin transitioning your physical computing environment to a managed virtual environment. By doing so, your organization can directly lower costs on power, cooling, storage, and maintenance of the infrastructure, all while increasing computing power and productivity. By using virtualization, your business can have truly redundant systems with 100% uptime. - Shifting from P2V: We analyze your existing systems to confirm they are compatible with the migration to our managed hosts.
- Supported Systems: Operating Systems supported include Windows Server 2000-2008 including SBS, Linux, FreeBSD, and more.
- Pick up the ball and run: We have tested, all systems and services function as normal or better in our virtualized environment including Active Directory, IIS, Microsoft Exchange, SQL, Apache, BIND, and more.
Consult with Chance Technologies today to find out how we can start making virtualization work for you and your business. |
Virtual Server Hosting - Call for exact quote, estimated prices below.Our expert VMware technicians can deploy and manage virtual servers for your business.Your organization can directly lower costs on power, cooling, storage, and maintenance of the infrastructure, all while increasing computing power and productivity. By using virtualization, your business can have truly redundant systems with 100% uptime. Basic Linux Server - $50.00 - $100.00/unit/month- Operating System: CentOS or other requested Linux, 32-bit or 64-bit.
- Processor Count: 1-2 Intel Xeon CPU
- Bandwidth: 500-1,500GB/month
Deluxe Linux Server - $100.00 - 200.00/unit/month- Operating System: CentOS or other requested Linux, 32-bit or 64-bit.
- Processor Count: 2 Intel Xeon CPU
- Bandwidth: 1,500GB-4,000GB/month
Basic Windows Server - $75.00 - $125.00/unit/month- Operating System: Windows Server 2003 or 2008, 32-bit or 64-bit.
- Processor Count: 1-2 Intel Xeon CPU
- Bandwidth: 500-1,500GB/month
Deluxe Windows Server - $125.00 - $225.00/unit/month- Operating System: Windows Server 2003 or 2008, 32-bit or 64-bit.
- Processor Count: 2 Intel Xeon CPU
- Bandwidth: 1,500GB-4,000GB/month
Data Recovery Add-on - +$50.00/unit/month on-site, +$100.00/unit/month off-siteProvides solid disaster recovery solution for on-site and off-site backups for virtual machines.By choosing to add the (VDR) disaster recovery features to each virtual machine you purchase, you gain peace knowing that all of your virtual machines are being continously backed-up either "on-site" in our secure datacenter, or "off-site" to another secured facility. If something bad ever happens to your virtual machine, we can simply restore it immediately from the previous restore point and you are operational with very little downtime. Consult with Chance Technologies today to find out how we can start making virtualization work for you and your business. |
Virtual Desktop Hosting - Call for exact quote, estimated prices below.Our expert VMware technicians can deploy and manage virtual desktops for your business. Your organization can directly lower costs on power, cooling, storage, and maintenance of the infrastructure, all while increasing computing power and productivity. By using virtualization, your business can have truly redundant systems with 100% uptime. Utilizing virtualization technology for the workstation/desktop environment brings overall efficiency to another level. By storing and operating your desktop systems out of our secure datacenter facility, you centralize the management of all desktop systems saving your organization money for maintenance and upkeep. Employees within your organization securely remote-in to their Desktop system and begin working. All of their work and information stored on the desktop is stored in our secure facility, reducing risks that may exist within your work environment. For example, if your place of business floods or employees have to work from another location, they can simply remote-in to their workstation from wherever they are located and continue working on that big project they have due at the end of the week. Each user can be assigned their own desktops, or multiple users can share a single desktop. Case studies performed by VMware have found that in addition to all of the above benefits, the lifespan of a single "desktop system" is increased by 3-5 years, meaning your organization will spend less money in upgrading systems over their total life cycle. Desktop virtualization requires a Domain Controller (can be off-site VPN tunneled or Virtual Server in-house).
Desktop virtualization requires a Virtual Connection Server (can be physical or virtual server).Virtual Connection Server - $200.00/month OR $1000.00 One Time FeeAllows secured in-bound connections (proxy) to virtual desktop systems. Basic Windows Desktop - $50.00/unit/month- Operating System: Windows XP
- Processor Count: 1 Intel Xeon CPU
Deluxe Windows Desktop - $50.00 - $100.00/unit/month- Operating System: Windows XP or Windows Seven.
- Processor Count: 1 Intel Xeon CPU
Consult with Chance Technologies today to find out how we can start making virtualization work for you and your business. |
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