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Instant Remote IT Support Services   -   $45.00/30 minutes or $90.00/hour

We support all versions of Microsoft Windows, Apple Macintosh, and Linux.

  • REMOTE WORKSTATION/SERVER SETUP: If you have recently purchased a new computer for your business or home and need help installing the system and configuring it onto your network, contact us today. We can also help with transferring data between computers and programs, giving you a smooth migration.
  • REMOTE COMPUTER TRAINING: We provide training for computers, operating systems, and most commonly used programs. This includes Windows, Apple (Macintosh), and Linux. Our technicians are friendly and interface with humans as well as they do with computers!
  • REMOTE ORGANIZATION-WIDE UPGRADES: As your business decides to upgrade software or hardware components, let us consult with you to find the most cost effective solutions.
  • PHOTO AND DOCUMENT MANAGEMENT: Learn the best practices for organizing your data. We can also educate on basics of photo manipulation and editing.
  • SECURITY AND ANTI-MALWARE: Ensure that your company or home is secure. We provide virus/malware removal, protection against Spyware, Popups, Scams, and more. For Security and Compliance Auditing, please see our Security and Compliance section.
  • REMOTE NETWORK and EMAIL SUPPORT: We provide consulting and troubleshooting for all types of networking issues, including problems with your E-mail. Internet connection must be functioning for remote service to work.


By using this portal to get remote support from our world-class technicians, you are accepting the fees and charges that will apply and agree with the Terms of Service.  For more information about our services and solutions or to read the Terms of Service, please visit the Service & Solutions center. Chance Technologies LLC reserves the right to record all support sessions for quality assurance and also legal reasons. It is proof that we did the job we said we would, and it also helps our customers if there are any disputes. Please feel free to request a copy of the recorded session by e-mailing support with the date/time and full customer information so that we can retrieve the session from our records and promptly send it to you.
 

Remote Connection Portal

To begin your remote support session, please contact support@chancetechnologies.org or CALL 623.565.8776 to speak to a Live Technician. We will give you the 6-digit PIN code you will need below to initiate the connection.

If you have already spoken with a support representative and have your 6-digit access PIN code, please enter it below and click "Connect to Technician."  This begin your support session.  After the button has been clicked, you will be prompted to download a file.  Click "Run" or "Open" to download and Run the file.  If it asks again to run the file, please click Yes/OK/Run to Run the program.  This is the program that connects your computer to our support technician.

Enter your 6-digit PIN code: